Blackhawk Network Holdings Inc. Money Transfers Complaint

Blackhawk Network Holdings Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised California

I purchased and placed $100.00 onto a " Reloadit '' card. In going to access my already established 'safe ' account, the site states that it can not connect to the service at this time. ( www.reloadit.com ) I have been trying this since -. I also tried to call the number listed and get nothing but 'dead air ' ... no ringing, no anything. ( - ) I am needing to transfer this cash to a pre-paid debt card to do as I need ... like buy xmas presents! ( and bills, -, etc ... )