Amex Credit Card Complaint

Transaction issue

Amex Credit card department,

American Express promised a bonus offer would be credited within 5-7 business days. American Express now refuses to honor that promise, saying that it will be 6-8 weeks.

Amex customer in California
Dec 20, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Website	https://www.americanexpress.com/
Phone	800-528-4800
Email
Address	P.O.Box 981540 El Paso TX 79998
Facebook	Amex
Twitter	Amex

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