Western Union Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Western Union Bank account or service department,

Other bank product/service Making/receiving payments, sending money Minnesota

An impostor faked to a company that fixed my computer remotely. He told me that I was overcharged and that the company moved to -. He wanted to send me a refund into my check card but the security chip on it hampered the move. He asked for my account number to wire the money and I did. I wired $900.00 instead of - I had paid to the company ( - computer repairs ). He called me to say that he send $900.00 into my account and that I could send in $500.00. I went to Western Union - and sent it. ( Tracking number -. Sender - -- . - - of transaction - Receiver - - Pay out Location - Western Union - - fees $14.00 - ) I will like western Union to regain and refund my money. They should verify this impostor and call - law on him. I was excited to get back some holiday money but instead got exacted.

Western Union customer in Minnesota
Dec 16, 2015

* Source: CFPB Complaint Database

Western Union response to complaint:
Closed with explanation

Consumer disputes how Western Union handled their complaint

Created with Highcharts 4.2.3Western UnionComplaint HistoryComplaints4/20135/20139/20132/20147/20149/201412/20142/20155/20156/201512/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Western UnionMaking/receiving payments, sending money81.8%18.2%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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