MOHELA Debt Collection Complaint

Communication tactics called outside of 8am-9pm

MOHELA Debt collection department,

I do not know Communication tactics Called outside of 8am-9pm Texas

Mohela - has called repeatedly. Finally, on - -, 2015, at - - they called and left a voice mail and I returned their call. They were trying to collect a debt from someone with the same last name. I gave what information I had and asked them not to call me again. Again on -/-/2015 at - -, they called and hung up when I answered. On - -, 2015, I phoned them at - and requested that they refrain from calling me after - - and refrain from calling me at all in reference to the debt which I am not a party to. They informed me that they could do neither without receipt of a " cease and desist '' letter from me.

MOHELA customer in Texas
Dec 16, 2015

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

Consumer disputes how MOHELA handled their complaint

Created with Highcharts 4.2.3MOHELAComplaint HistoryComplaints7/201310/201310/20149/201512/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MOHELACommunication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints