Santander Consumer USA Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Santander Consumer USA Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

My name is - - and I current, y have a major issue with the Credit Reporting being done by Santander USA. I currently opened met loan with them in -. Since then myself and my husband have only had - ( - ) late payment being reported as of -. At that time I truly was n't 100 % sure it should have been reported because I truly paid it on the -, which would be 30 days not 31 days. Now that I have disputed that late reporting, for - there now stating they have found more. Since, they want the best thing for my interest the are not going to add the additional payments. My dispute I have is I call in number out days prior to making my payments, and also ask the Customer Service rep to please confirm my payment will not be late. Now there coming back with all this false data. Any other type of loan I have you can still pay on the date your payment is due prior to cut off time for the company.. Can you please tell me who I can speak to in regards to getting assistance with


the - day and give Customers 30 full days. They are not following the full statement from the Credit Breau ... Now they want to threat me that if I continue to question them they will add all incorrect information that had previously reported correctly ... Can someone please call me first thing tomorrow @ - this is very urgent. Thank, - -

Santander Consumer USA customer in Texas
Dec 17, 2015

* Source: CFPB Complaint Database

Santander Consumer USA response to complaint:
Closed with explanation

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Contact Santander Consumer USA

https://www.santanderconsumerusa.com/
(888) 222-4227
https://www.santanderconsumerusa.com/customers/con
P.O. Box 961245
Fort Worth TX 76161
Santander Consumer USA
Santander Consumer USA

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