Risecredit, LLC Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Risecredit, LLC Consumer Loan department,

Installment loan Problems when you are unable to pay California

The loan was originally taken out with payments scheduled on alternating Fridays. My pay dates and then employers ( and consequently paydates ) changed and I fell behind. They told me they could not change the dates. I receive several calls a day from them. On - I made a payment in the amount of $500.00, which did not bring my account current. I told them I would not be able to make additional payments until - but understood that I would receive calls daily as I was still past due. On - I spoke with a representative and let them know that I could not make the payment until -, but took the call, and again indicated that I knew they could and would call daily. I also explained that I had already received - calls that day where there was no one on the other end of the phone when I answered. Today, -/-/15, I received a call this morning and asked the individual to reference the notes, he said he would, verified my information and we ended the call. Since then, I have received - call where there was no one on the other end. Then, I received another call with a female representative asking me if I was going to make the payment with a debit card. I let her know that I felt the call was abusive and that I was going to report it. I was respectful, but expressed my dismay at the aggressiveness of the call. She still asked me if I wanted to set up a payment, and I explained I will need to see what my paycheck is on the -. I understand that I owe them money and am doing everything I can to pay them back. My - each ring of the phone and this is raising my - level -. Please help me.

Risecredit, LLC customer in California
Dec 15, 2015

* Source: CFPB Complaint Database

Risecredit, LLC response to complaint:
Closed with explanation

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