Santander Consumer USA Consumer Loan Complaint

Santander Consumer USA Consumer Loan department,

Installment loan Shopping for a loan or lease Georgia

I currently have a loan with Santanders Credit Consumer. I took out this loan is - 2015 from -. I have been making all my payments on time. I have actually been paying off more on the loan than the minimum payments. Santanders had been reporting the status of my loan to all - credit bureaus since I opened the account. When - stopped using Santander as a finance company for their business, Santanders stopped reporting to all - of the credit agencies. I have called customer service numerous times and they keep telling me that they report to all the credit bureaus on the - of every month, but for the last two months they have not shown on any of my reports. They keep telling me that they are working to fix the situation but still nothing has shown on my credit report. When Santanders removed themselves from my credit my credit score dropped dramatically.I do not think this is fair especially since I am still making payments and I would like this good credit history to reflect on my credit report. Although Santanders is no longer doing business with -, my account is still open and not closed so I do not understand why they are not reporting it. If I was not making payments I am quite sure they would report that! I am just asking please fix this issue because I am in the process of of trying to purchase a home and I need this to reflect.