Capital One Credit Card Complaint

Capital One Credit card department,

Billing statement Idaho

My wife has - credit card accounts with capital one account # - and # - in -/-/2015 capital one posted - payments to account ending in- have contacted them about the error which subsequently generated late fees on account ending -. which capital one said they were reversing but have seen no result of the impending reversal, and was not assured that any negative report to credit report would be corrected as a result of their internal error causing - account to show late in their records. which also generates deragetory reporting on credit report. Want all subsequent late fees and negative reporting to credit bureaus.