Real Time Resolutions Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Real Time Resolutions Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

I was sold a predatory sub-prime loan in -/-/- by - Loans. I had a 80 % - mortgage and a 20 % - and I put nothing down on the home. After a year I got into trouble with the loans and I was facing foreclosure. With my parents help I was able to stave of foreclosure and I kept making payments on both loans for several more years. Finally I had to file a personal bankruptcy. Both my - and - loans were discharged in my Chapter - bankruptcy in -/-/-. I kept making the payments on the - mortgage to - - - and I am still current. However the second loan was sold by - to - Loans in -/-/-, and shortly thereafter - assigned the servicing of the loan to Real Time Resolutions. Now I have been attempting to obtain a refinance on the first loan but the lender and the title company can not clear title because the second deed of trust is still recorded in the name of -, which was a subsidiary of -. but is no longer in business. I engaged a lawyer to submit a Qualified Written Request to Real Time Resolutions who claims to have legal ownership of the second deed of trust. I asked RTR to provide evidence that they own the second deed of trust but they failed to provide that evidence in response to our QWR.

Real Time Resolutions customer in California
Dec 11, 2015

* Source: CFPB Complaint Database

Real Time Resolutions response to complaint:
In progress

Created with Highcharts 4.2.3Real Time ResolutionsComplaint HistoryComplaints2/20125/20126/20127/20128/201210/201211/20121/20132/20133/20134/20135/20136/20138/201310/201311/20131/20142/20143/20144/20145/20146/20148/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201511/201512/20153/20164/20165/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Real Time ResolutionsLoan modification,collection,foreclosure88.5%4.6%6.9%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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