USAA Savings Credit Card Complaint

Transaction issue

USAA Savings Credit card department,

Transaction issue Arizona

I was billed twice for - - - for -/-/- season. I have been double billed for my - - - account for -. Initial charge was on -/-/- - - - - - SEASON - CA $99.00 Subsequent charge was on -/-/- - - - - - -/- $99.00 I have written - emails to - - - support at -- I have also disputed the charge with - twice and had long discussion with them for second dispute. The second dispute was denied today as they said it was not the same merchant. That an online merchant could use multiple billing methods seems beyond their comprehension.

USAA Savings customer in Arizona
Dec 11, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

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