Amex Credit Card Complaint

Amex Credit card department,

Identity theft / Fraud / Embezzlement North Dakota

I had fraud on my American Express Credit Card and I cleared it with them on - -, 2015 with a confirmation number and was told they would take care of it and cancel my card. Fraud person had changed my address from - - -, -, - - twice. On -/-/2015 to - - -, - - - and -/-/2015 to - - -, -, - - and charged over $9000.00 to my account with the names of the places that charges were made. I paid the - charges that were mine with - - after I was told by my local banker of the charges on my card. Five months later I am receiving calls on my IPHONE, office phone and home phone from - with a recording. I have talked to those people and they said they had no recollection of my - -, 2015 conversation. I have copies that I had American Express send me of the bills and that is where we saw that the fraud had changed my original address where I have lived for 18 years in - to a - address. - calls my office phone of - every day at least 10 times. I have not activated the new card American Express sent me since I am very concerned about fraud and will never activate it after being harassed by them or whoever is calling. - - -