Mortgage Cont'd attempts collect debt not owed debt is not mine
ClearSpring Loan Services, Inc. Debt collection department,
Mortgage Cont'd attempts collect debt not owed Debt is not mine Wisconsin
I was part of a class action lawsuit against - : a mortgage company that I obtained a loan from. I was experiencing a financial hardship and signed up for the Home Affordable Modification Program ( HAMP ) with - that promised to provide me with a reduced loan payment. This experience was a nightmare! - kept demanding more paper work from me, more check stubs, more proof of hardship, advised me that my paperwork was incomplete ... to make a long story short, my family and I never received the assistance and as a result lost our home early -. In - I was contacted by a firm that advised that - mishandled my family and I and that I was eligible for monies due to us being rejected for the loan modification / homeowner saver loan. I was instructed to complete paperwork that summarized my experience ( which I
Year later ( - ), ClearSpring Loan Services began sending me paper work alleging that I owe them $11000.00. I advised them that I never had a relationship with them and owe them no monies. They advised that this was a - - - - I received. I advised them that I never received a Home Saver Loan ; because had I, I would still be in my home. I further advised them that I lost my home in -. Requested that they send me any paperwork that I signed, that would show I have any connection with them .... ClearSprings was not able to produce any signed paperwork ; however they did send me some documents and advised me that I " digitally signed ''. I stressed to them that I received NO MONIES from them, no benefit, and no homesaver assistance. ClearSprings advised me that they did n't send the monies to me ; they sent it directly to my mortgage company. I advised them that they would need to seek a refund from my mortgage company then, because - displaced my family and I and we no longer had a home. I have requested ClearSprings to discontinue calling me and demanding monies from me for a service I did not receive and/or benefit from. They continue to do so. My family and I lost our home and it was a devastating thing to go through. To find out that we were mishandled and could have had our home saved is even more devastating. To be harassed and victimized again : with a payment demand from a company that did not provide us with services is horrific. My family and I are working hard to recover from our loss and are re-building our future and credit to hopefully become home-owners again. I need ClearSprings and their partners to cease and desist with these harassing activities of payment demands.
ClearSpring Loan Services, Inc. customer in Wisconsin
Dec 11, 2015
* Source: CFPB Complaint Database
ClearSpring Loan Services, Inc. response to complaint:
Closed with non-monetary relief
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