ClearSpring Loan Services, Inc. Debt Collection Complaint

Mortgage Cont'd attempts collect debt not owed debt is not mine

ClearSpring Loan Services, Inc. Debt collection department,

Mortgage Cont'd attempts collect debt not owed Debt is not mine Wisconsin

I was part of a class action lawsuit against - : a mortgage company that I obtained a loan from. I was experiencing a financial hardship and signed up for the Home Affordable Modification Program ( HAMP ) with - that promised to provide me with a reduced loan payment. This experience was a nightmare! - kept demanding more paper work from me, more check stubs, more proof of hardship, advised me that my paperwork was incomplete ... to make a long story short, my family and I never received the assistance and as a result lost our home early -. In - I was contacted by a firm that advised that - mishandled my family and I and that I was eligible for monies due to us being rejected for the loan modification / homeowner saver loan. I was instructed to complete paperwork that summarized my experience ( which I


Year later ( - ), ClearSpring Loan Services began sending me paper work alleging that I owe them $11000.00. I advised them that I never had a relationship with them and owe them no monies. They advised that this was a - - - - I received. I advised them that I never received a Home Saver Loan ; because had I, I would still be in my home. I further advised them that I lost my home in -. Requested that they send me any paperwork that I signed, that would show I have any connection with them .... ClearSprings was not able to produce any signed paperwork ; however they did send me some documents and advised me that I " digitally signed ''. I stressed to them that I received NO MONIES from them, no benefit, and no homesaver assistance. ClearSprings advised me that they did n't send the monies to me ; they sent it directly to my mortgage company. I advised them that they would need to seek a refund from my mortgage company then, because - displaced my family and I and we no longer had a home. I have requested ClearSprings to discontinue calling me and demanding monies from me for a service I did not receive and/or benefit from. They continue to do so. My family and I lost our home and it was a devastating thing to go through. To find out that we were mishandled and could have had our home saved is even more devastating. To be harassed and victimized again : with a payment demand from a company that did not provide us with services is horrific. My family and I are working hard to recover from our loss and are re-building our future and credit to hopefully become home-owners again. I need ClearSprings and their partners to cease and desist with these harassing activities of payment demands.

ClearSpring Loan Services, Inc. customer in Wisconsin
Dec 11, 2015

* Source: CFPB Complaint Database

ClearSpring Loan Services, Inc. response to complaint:
Closed with non-monetary relief

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