Capital One Credit card department,
My Capital One credit card was written off -/-/-. The debt was sold to a bill collector. The bill collector ( - ) says they are Collecting for Capital One. I just verified this statement with one of - agents over the phone on -/-/-. I have been paying on this account to - for over 4 years. On my credit reports the capital one bill decreases with payments made to -. Also, the account with Capital One E-CEEDED the credit card limit due to OVER the LIMIT FEES. I never signed anything agreeing to go beyond the credit limit due to them adding OVER THE LIMIT FEES. I want to see my signature agreeing to OVER the LIMIT fees. Is n't it criminal to set a credit limit for me then charge me more, because your over the limit fees, place me over the limit more??. Even though Capital One wrote this off in -/-/-, they have still been collecting money on this account as late as -/-/-. If you look at the decreasing balance on my credit reports for capital one this is evident.
Capital One customer in North Carolina
Dec 11, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
Loading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |