BB&T Financial Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

BB&T Financial Bank account or service department,

Other bank product/service Making/receiving payments, sending money Pennsylvania

I have established auto pay with - of my credit cards through my bank ( BB & T ). When the credit card request payment, BB & T does not pay. I have received a letter from - Bank for - payment stating they are closing my account for dishonored payments.When I do my payment on line, it does go through. I now have the credit card suspended. I 've went to BB & T several times with no satisfaction .I am also been reported to credit bureau. How can I make sure my credit has not been harmed?

BB&T Financial customer in Pennsylvania
Dec 10, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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