Amex Debt Collection Complaint

Credit card Improper contact or sharing of info contacted me after i asked not to

Amex Debt collection department,

Credit card Improper contact or sharing of info Contacted me after I asked not to Washington

- keeps calling me at work eventhough I have told him not to. They call me on my cell multiple times a day.

Amex customer in Washington
Dec 10, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Company profile

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How Amex handles Improper contact or sharing of info complaints

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints7/20138/20139/20131/20142/20143/20144/20146/20148/20149/201410/201411/201412/20143/20156/20157/20158/201510/201512/2015012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexImproper contact or sharing of info80.6%19.4%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info2.0%15.9%4.9%1.1%75.5%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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