Navient Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer need information about my balance/terms

Navient Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms Indiana

Enrolled in a - - school ( - -, -, Indiana - ) was lied to about job placement, lied to about how my education would be covered mostly by grants, and they kept pushing this on me. They pushed me into a - - ( Now Navient ) Loan, said I met the criteria with a cosigner, and it was the best loan one could get. When in all truth it was the WORST. Variable rate that is up to % 13 percent, and climbing. I owe more on the debt now than when I first took it out. Come to find out there were - loans with FI-ED interest rate at 6.8 %, and there was no income requirement. This shows that - and -/Navient were in together on enrolling students that could get a creditworthy co-signer to get this Variable interest rate loan. This loan was pushed and pushed on me, and I was n't given many other options, it was then or never. - has been proven to do shady business dealings, and has been fined for it. - defrauded a bunch of students, and is now out of business. These - conspired with each other to get the max they could out of each enrolling student, while constantly pressuring them, and lying. - these companies shady practices have been exposed, so something should be done. They pushed me towards that - - Variable Interest rate because they new I had worthy credit and a cosigner, and income. They never mentioned the - loan ONCE! Ask yourself why would I take out a Variabe Interest rate loan, when I could take out a fixed interest rate loan??

Navient customer in Indiana
Dec 08, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20160255075100125Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientDealing with my lender or servicer75.7%10.5%12.2%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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