JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Michigan

I had a credit card with Chase Bank that I unfortunately let fall behind and it was charged off in - -. I began making payments in - - to - - - - - - collecting on behalf of Chase Bank - In very early -, I contacted Chase Bank to discuss the way the charged off account was reporting to the -. It was reporting as a Charge-Off every month even though I was making a payment as we agreed every month. Chase assured me that once the account was paid as I agreed with -, the past payments would be updated and that they could not do anything about it until that point because they would not get my file until then ( they said - would send my payments to them after it was paid ). I am attaching the checks I have copies of from my bank. I actually made a couple payments before this as well but my online banking would only go back so far. This account was paid as agreed in - - thank you.