Navient Debt Collection Complaint

Non-federal student loan Disclosure verification of debt not given enough info to verify debt

Navient Debt collection department,

Non-federal student loan Disclosure verification of debt Not given enough info to verify debt Minnesota

I originally did go delinquent on a college loan directly with - college in - in -. They sent it to collections and a couple of different companies picked up the debt. I paid the collection in full in -. However the collection company that had the debt last moved the original delinquency date up to when they acquired the collection contract to - of -. It is my understanding that original delinquency date of - should be the reported case.

Navient customer in Minnesota
Dec 08, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientDisclosure verification of debt91.3%2.2%4.3%2.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Navient

http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

Loading similar complaints