Navy FCU Bank Account Or Service Complaint

Navy FCU Bank account or service department,

Cashing a check without an account Account opening, closing, or management Maryland

I have - different loans with Navy Federal Credit Union that I got behind on atleast - payments about 6 months ago. I called the credit union and make payment arrangements and they were very helpful over the phone. The representative stated since I ' am a long term consumer that they would off set my finance charges and adjust my credit history to paid asgreed. A couple of months has past since the last conversation with Navy Federal and at this time their agreements were not satisfied per our conversation. My monthly payments are getting outrageous.