Amex Prepaid Card Complaint

Amex Prepaid card department,

General purpose card Fraud or scam Wisconsin

I purchased a Blue Bird AMerican Express card for $20.00 from -. I set up my account with them and had $850.00 transferred from my checking account to my American Express Blue Bird card. In -/-/- American Express put my account on hold requesting a copy of my bank statement. My husband emailed them a copy of the bank statement. American Express said they can not except my bank statement and shut my account down. They refused to give me access to my $870.00. I was told I had to wait until - -. On - - I could go to the State of Wisconsin and claim my " unclaimed property '' Today - -, 6 months later the state of Wisconsin does not have any unclaimed property in my name. I called today and was told they can not tell me when my money will go to the state of Wisconsin, but it will.