Navy FCU Credit Card Complaint

Delinquent account

Navy FCU Credit card department,

Delinquent account North Carolina

Navy Federal Credit Union ( NFCU ) Acct # -Acct Status : CHARGE-OFFThis account was reported in - 2008 as being the victim of identity theft ( Police Report # - ) and all information was sent to them via certified letter and via Fax. It has been nearly 8 years since this occurred, and I am still riddled with issues in their reporting and that they 've " charged off '' the account. I have contacted them on several occasions requesting they provide proof of ownership ( signed documents ) and that all charges were legitimate. In each instance, they have never responded. I have disputed these entries on my credit files and they are continually updated with inaccurateinformation. In the past 60 days, I have once again sent correspondence to both - and the creditor requesting validation of acct ownership. Each time, they do not provide anything other than an electronic verification that what information they have is correct. When I dispute the accounts to show that fraudulent


I have done all I can do to get this resolved. The only thing that the creditor and - are doing when I dispute these items is to verify my name, SSN and account status - NOT FRAUD CHARGES. By law, they have not responded with evidence and appropriately within 30 days to the legitimacy of the charges and have not provided any response or evidence they are investigating the nature of the charges associated with my former acct. In doing so, they 're in violation of the FCRA laws and must remove all entries of this account immediately.

Navy FCU customer in North Carolina
Dec 02, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
In progress

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