JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Advertising and marketing Rhode Island

I applied for a - credit card. I was told I would receive - points for signing up as long as I had note received a new card member bonus within the past 24 months as per the - - credit card website. I called and spoke to - - in the - office. She was very rude and told me I did not qualify for this bonus even though all of the bonus parameters have been met. She was unable to explain to me why I would not receive my new car member bonus. I believe this is unfair advertising and marketing. i was promised one thing and it was not delivered.