Wells Fargo Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Wells Fargo Mortgage department,

Conventional fixed mortgage Settlement process and costs California

We - have attempted - Mortgage Modifications with Wells Fargo. We have been lied to, tricked, cheated etc ... The - application was approved, our monthly payment was increased and we were promised -, that 's a disgrace. - Mortgage Modification attempt we were denied because we were current on our payments. As soon as we applied for this - Modification Wells Fargo placed a For Sale sign in front of our home. We applied for the Modification because we were in danger of default, this is - of the reasons to apply for a modification. - Mortgage Modification, Wells Fargo requested document after document and then Foreclosed on us while in Modification. We saved our home with an emergency Bankruptcy which stopped the sale 5 minutes before it was to begin. The - Mortgage Modification attempt we were denied, Wells Fargo added over - in imaginary income. Then said we did not qualify because of our income. 1 year later Wells Fargo said that they made a mistake on our income but they never rectified it. We then sought the assistance of Keep Your Home California. They instructed us to call Wells Fargo for Modification and Principal reduction documents


can charge a small fee for a Modification, but Wells Fargo paid themselves - for administration fees, they stole - from the Federal Government and from us, in this usual trick of theirs. Wells Fargo called the help Keep Your Home California gave us a Modification. According to Keep Your Home it was not a Modification and that now I can apply for the Principal Reduction and Modification. Wells Fargo is now in the process of selling our Loan to another Bank. They approved sending us the documents for Principal reduction and Home Modification we requested but reneged on us saying to ask for this Principal reduction and Modification from the future new Mortgage Holder. Wells Fargo has caused us to suffer a great deal with worrying, despairing, sleepless nights etc ... We are - years old and Wells Fargo has not shown one iota of cooperation. If anything the total opposite. We can bear their injustice no more. One last thing, Wells Fargo forced us to pay twice for the month of -, 2014.

Wells Fargo customer in California
Nov 28, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
In progress

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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