Portfolio Recovery Associates, Inc. Debt Collection Complaint

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Georgia

This dispute is in reference to judgment file # - in the amount of $6000.00 which was paid off -/-/-. On that date -/-/- I attached payment documentation along with the final payment, sent in a certified package -. -/-/- I talked with - and he inform me that there was an outstanding balance in the amount of $4100.00, after talking with him for several minutes he then said the balance was $500.00 which I told him it was incorrect and the balance was $0.00. -/-/- I call their office again to see if they had corrected my account I talked with - - and then transferred to - - who informed me that they were still investigating matter, my response was that you have had over 30 days to investigate this. -/-/- I talked with - - she said the balance on the account was $120.00. which was because of the money order dated -/-/- could not be account for, so I call the money order company and confirmed the money order was not cashed. I call - - back the same day and informed him the money order had not been cashed. I also informed that the issuing company was only going to replace $100.00 of the money order due to the age of it. She said they would absorb the $20.00 and to just send them $100.00 which I did -/-/-. -/-/- - sent me a letter stating that my current balance on this account is $3800.00. I have all my payment receipts which total the amount owed. I would appreciate any assistance you can give to help resolve the matter.