Wells Fargo Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

I have been trying to work with Wells Fargo for over 4 years now on a loan modification. I finally hired the - - - and they submitted the loan modification package on - -, 2015. On - -, 2015 they received an email from Wells Fargo asking for additional documents which were submitted to Wells Fargo by the - - - on that same day. The - - - has been calling Wells Fargo for the past two days trying to get information on whether my package will be placed into review for a loan modification and if the trustee sale will be placed on hold. It is currently scheduled for Tuesday, - -, 2015. Wells Fargo will not give them any information and keep giving them the run around. According to the trustee the sale is still active and set for - -, 2015 at -. I do not want to lose my home. I also believe that this is a violation of the California Homeowner Bill of Rights.

Wells Fargo customer in California
Nov 25, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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