First National Bank of Omaha Complaint

First National Bank of Omaha Credit card department,

Credit line increase/decrease New Jersey

Unfair business practices - These crooks drastically reduced my credit limit after I made a huge payment and without proper notification. Yesterday I made a $5000.00 credit card payment to my First National credit card. I paid down 70 % of the balance from $7100.00 to $2100.00 so there should have been $4800.00 avail today. I tried to use the credit card today to business invoice with part of the $4800.00 that should have been available. After multiple failed attempts to pay the invoice online I called the credit card company to find out the problem. 1. They first told me they hold 80 % of the payment until it comes out of pending status. I told them that I need access to my available credit Today.

3. After the bank conference call, my credit card company tells me they reduced my credit limit. I did n't get any notification that they were reducing my limit. The bank says they made that decision yesterday. My response was " yesterday after you receive my payment. I told them could have sent me a letter the day after you did n't receive payment - - - -, ie the first day it was past due on your books but you deliberately waited until you got a large payment ''. ( My payment was 12 days past the due date but I 'm aware that credit card payments are not considered late until the next billing cycle comes and goes and no payment is made. ) 4. I also asked, " When was I going to receive a letter about the credit limit decrease. '' The person I spoke with said they were going to mail - out today. 5. I asked " well what is my new limit '', these crooks said my new limit is the $2100.00 that 's now available after my $5000.00 payment. 6. When asked how do you come up with a decision to give me a 70 % reduction of my credit limit that was available just yesterday ... .. '' Well you make minimum payments and on the due date instead of before the due date ; you 've been late 4 times in 24 months, your at the peak credit limit and your - credit report shows delinquents on your report. Nonsense, missing the due date does Not make you late on credit reports and your credit report story is a flat out lie ... ..Sure enough, after arguing with them, I pull my credit report and I have No late accounts and No Delinquent accounts. I have a copy of the credit report.