HSBC Mortgage Complaint

HSBC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I opened up - mortgages with HSBC. Part of the agreement for getting a preferred rate was to open also a - - and deposit $100000.00 which would get an interest of 0.01 % because they were giving me such a great mortgage rate. They also said if the account dropped below $ - that I would be penalized $50.00. Since the loan and the account were connected it was assumed that when I refinanced with another bank that the stipulations would end with the mortgage loan from HSBC. But, it turned out that they continued to deduct $ -/month for 2 months after I ended our mortgage relationship. Point2 : It was an exchange of interest points between lower mortgage rates and a LOW interest rate on my money to wash the cost of the money against $ - sitting idle in the account. Point2 : The account and the mortgage were linked and should have been separated when I move my banking. Point3 : I spoke with - - - who basically said it did not matter that I moved my mortgage that the account has a mandatory limit regardless of the mortgage position. This makes no sense to me, I 'm not a banker.