Bayview Loan Servicing, LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Bayview Loan Servicing, LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure New York

I am contacting the CFPB in desperation. Our home is scheduled for foreclosure sale on -/-/2015 and Bayview will not postpone this sale. The reason for hardship was completely out of our control as - is permanently -. I have been out of work because I stay home and care for him as he needs - hour supervision and care. I had been working with Bayview for a loan modification and just today after my loan was transferred to yet another rep. The previous rep told me they were requesting an appraisal as they were refusing to defer 30 % stating my value just happened to be 79.99 % and would need to be over 80 %. After disputing explaining the value is much lower making the LTV closer to 95 %, he was going to request an appraisal. The very next day, a new rep was assigned and a denial letter was issued today, -/-/15.

Bayview Loan Servicing, LLC customer in New York
Nov 23, 2015

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

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