AES/PHEAA Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

AES/PHEAA Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options Maryland

I submitted a complaint back in - against - - - who was trying to collect money for a student loan for - - - - in the amount of $15000.00. I opened this loan back in -/-/- with - - - not with the - - - -. I was paying them through American Education Services ... it was different company at first and then it changed to AES. I had been paying on this loan since -/-/- and the loan amount never changed. I never missed a payment or been late on a payment so technically the loan has been paid in full already. I did n't stop paying on the loan until I filed bankruptcy. - - - - never appeared for the bankruptcy hearing to dispute discharging the loan. Now my credit is being hit and I have been sent to second collection - - - - since I reported - - to you bank in -/-/-. - - - has called me several times harassing me about paying the loan in the amount of $16000.00. The company I originally open the loan with went bankrupt and transferred my loan over. Also they do not have a signed copy of a promissory note by me because of these facts I know they I do not have to repay this loan. I fill as though my rights have been violated and would appreciate if you would assist in the matter again. I recently checked my credit report and the Loan has been closed out since I last reported the issue with you regarding the - -. So I am not sure why - - - is contacting me when the loans has been closed out.

AES/PHEAA customer in Maryland
Nov 18, 2015

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

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