Ceannate Debt Collection Complaint

Ceannate Debt collection department,

Non-federal student loan False statements or representation Attempted to collect wrong amount California

I was student at - university since -/-/-, and i was A grad - GPA student. In - -, i was getting married, i did n't take any days off during my wedding but i continued my classes and did really good in my class. In - -, I had - and other health condition so i contacted - Vice President - - - and told him about my medical condition and asked for drop my class for 30 Days. After feeling better, I contacted - - - in - -, - in order to Continue my Class. - - - asked me to speak to - - - in order to sign up my class but after i sign up and they told me they are not offering - program. Instead they have now aeronautical - program which is quite different then my -


tuition fees to financial aids. So - - - fail to told me that i had to make payments and also failed to notify me to sending my medical records. I offered them that i can send my - - but they told me that there is no Guarantee that they will take those payments off from my account. They told me i can not continue my class unless i make full payments and i am - and i had part time job which i could n't afford and they jeopardize my Education and career just because i had health condition. They told me i have to make payments or else they will sent to collection agency. I wanted to finish my education and not to have affect on my credit report so i started making payments $25.00 every month. Last payments they charge me $50.00 on -/-/- which was double the amount which i did not authorized. I did contacted person in Bursar office - - so she said she will refund $25.00 next day but she never did. I did called them couple of time to get my refund but i never received my refund. even though i was making payments regularly they been keep calling me from Bursar office person name - - and i was explaining every day to tell her that I 'm same person she been kept calling and i already made payments and she was saying sorry that she called accidentally. even though till now i was making payments for those classes i did not took due to My - Health Condition. They told me that they will not issue any Transcript unless i make full payments which i could not attend due medical condition. Without Notify me They sent to Financial Collection and i received a call today on -/-/- so i had no choice but to set up a payments plan in order to get my Official Transcript. even though i was making payments every months they still sent to collection agency " FMS Investment Corp. ( FMS ). even though i explain to Collection agency they said i have to make payments to them now on, so i set-up payments plan. Surprisingly Everglades still charging me $25.00 per month as well as this collection agancy also charging me at the same time.