Cornerstone Home Lending Inc. Mortgage Complaint

Cornerstone Home Lending Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

An impound escrow was placed on my account due to unpaid taxes from the previous owner. I 've since paid the taxes to remove the escrow. I do expect a refund of that amount, but it is n't the source of this complaint. The escrow remains. After - hours on the phone over the past six weeks, I still have not received any of the promised calls from a supervisor. My mortgage payment has doubled, and there is no one I can talk to.