Capital One Credit Card Complaint

Forbearance / Workout plans

Capital One Credit card department,

Forbearance / Workout plans Arizona

While applying for a home loan my wife and I noticed a Capital One - - card on her credit. We do not have this card and do not shop there. It has a $88.00 balance and $ - payment but we did not open this card.

Capital One customer in Arizona
Nov 18, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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How Capital One handles Forbearance / Workout plans complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/20121/20133/20137/20138/20139/201310/201312/20132/20146/20147/20148/20149/201410/20141/20152/20154/20156/201511/20152/20165/20167/201611/201612/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneForbearance / Workout plans1.3%44.7%18.4%13.2%1.3%21.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageForbearance / Workout plans0.2%8.9%13.3%4.2%1.5%12.1%59.5%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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