Shellpoint Partners, LLC Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Shellpoint Partners, LLC Mortgage department,

FHA mortgage Application, originator, mortgage broker Virginia

Have received - unsolicited notices requesting that I contact them about streamlining my FHA mortgage. First notice was ok. - indicated that did not understand why I would not have contacted them.And third which I will attach, goes as I wrote you twice before to tell you how historically low rates and recent FHA - program changes give homeowners like you the ability to significantly lower your monthly payment. Please act now - at no cost or obligation. I 'd be delighted to show you how much you could save. Please call me at -. Sincerely, - - P.S. Our FHA - process requires no appraisal and normally takes less than - week to complete. Did not save the second notice but that - indicated that they did not understand why I would not have taken any action after they contacted me.

Shellpoint Partners, LLC customer in Virginia
Nov 16, 2015

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Shellpoint Partners, LLCComplaint HistoryComplaints12/20117/20123/20135/20134/20147/20149/20141/20152/20155/20156/20157/20158/201511/20154/20165/20169/201611/201612/20162/20173/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Shellpoint Partners, LLCApplication, originator, mortgage broker7.4%77.8%11.1%3.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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