Scottrade Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Scottrade Bank Bank account or service department,

Checking account Deposits and withdrawals California

I am writing in regards to the hacking that occurred at - Scottrade Bank. Specifically, I seek clarification on whether my passwords were encrypted or hashed. Scottrade 's press release here : -, states that the passwords were encrypted and NOT hashed. If Scottrade did not hash passwords, I would like to know why, and I would like to know if the encrypted key has been or could have been targeted in the hack.

Scottrade Bank customer in California
Nov 14, 2015

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

Consumer disputes how Scottrade Bank handled their complaint

Created with Highcharts 4.2.3Scottrade BankComplaint HistoryComplaints1/201510/201511/201512/20151/20165/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Scottrade BankDeposits and withdrawals97.7%2.3%ClosedClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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