Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement New York

While reviewing my - credit report ( -/-/2015 ), and, - ( -/-/2015 ), I noticed that an unauthorized and fraudulent inquiries were conducted on my personal file by AMERICAN E-PRESS employees. I did not authorize this inquiries at any time relevant period. This inquiries were as a direct result of ID THEFT, thus, were fraudulent and without my permission and/or consent. American E-PRESS must know that such conducts by it`s employees were in clear violation of my Privacy Right and FCRA.This has continued to adversely affect me obtaining credit ; housing and meaningful employment.

Amex customer in New York
Nov 15, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201611/20161/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexIdentity theft / Fraud / Embezzlement1.2%58.6%18.4%13.8%1.8%6.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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