Empowerment Ventures, LLC Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

Empowerment Ventures, LLC Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Georgia

I loaded $300.00 dollars to a Rushcard on - -. The funds have niot been added to my balance to allow me to get the money. I have been calling for almost three weeks to have it fixed and am constantly rerouted with no solution.

Empowerment Ventures, LLC customer in Georgia
Nov 13, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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How Empowerment Ventures, LLC handles Unauthorized transactions/trans. issues complaints

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/201512/20152/20163/20164/20165/20166/20169/201610/20163/20170255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCUnauthorized transactions/trans. issues6.3%4.0%0.6%89.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnauthorized transactions/trans. issues0.3%3.2%0.1%25.0%48.3%23.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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