Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount California

Portfolio Recovery Associates purchased my debt from - - in the amount of $300.00. The amount that Portfolio Recovery Associates is charging me is $450.00. PRA and I agreed to settle at $350.00 ( more than I needed to pay ) and I paid it. They cashed a check with an agreement letter attached that states, " Only cash if you agree to delete account permanently from credit reports ''. Since calling to follow up with PRA they have told me that there is still a balance of $100.00, which is completely absurd. This is totally inaccurate reporting and it 's deceitful, not to mention they cashed a check on an implied agreement.

Portfolio Recovery Associates, Inc. customer in California
Nov 13, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints7/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.False statements or representation56.7%43.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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