Navient Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

Navient Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt is not mine California

For the last few weeks, we have gotten numerous calls, from Navient. They ask for a person named - -. I tell them no one by that name lives here, and to please take my name off the list. They agree they will, then the next day they call again. This has happened at least 4 times that I remember. Today, an operator named - told me that - has given them our number as a contact. I said, " So you can contact him at another numer, why do you keep calling me? '' She refused to answer. She called from an office in -, and from Navient 's website, I see they service student loans from that office. Her supervisor is - -, - Collections Manager.

Navient customer in California
Nov 12, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Consumer disputes how Navient handled their complaint

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Contact Navient

http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

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