Scottrade Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Scottrade Bank Bank account or service department,

Checking account Deposits and withdrawals Missouri

I 've had a number of problems with my Scottrade Bank account from funds taking way to long to transfer to not receiving a debit card or checks for weeks. I brought this up with my branch manager and he said those issues are dealt with via the - -. Well I called the - - and as expected was transferred several times, told to wait a few days for a response, and then nothing. At this point I asked Scottrade Bank to provide me with a copy of the Arbitration Agreement for my account. Scottrade Bank refused and continues to refuse to do this.

Scottrade Bank customer in Missouri
Nov 11, 2015

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

Created with Highcharts 4.2.3Scottrade BankComplaint HistoryComplaints1/201510/201511/201512/20151/20165/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Scottrade BankDeposits and withdrawals97.7%2.3%ClosedClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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