JPMorgan Chase Credit card department,
When I originally submitted a application for a credit card at Chase Bank a few years ago, they gave me a range of interest rates that I could potentially qualify for. Then when they started my account, they gave me a rate well above the minimum. After several years of on time payments, I have requested a reduction in my rate. Now they are saying that my program never had a lower rate, and that I got the lowest rate available. I believe they are being dishonest.
JPMorgan Chase customer in Virginia
Nov 09, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| [email protected] | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
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