JPMorgan Chase Debt Collection Complaint

JPMorgan Chase Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Georgia

As of - -, - I have been paying -. ( I attached the very first letter where I was paying them and also the very last payment that came out of my account ) Because they stated I did not start paying until - which is not true the documents are attached. I have copies of all documentations on hand also. I recently ( -/-/- ) called and spoke to walter see what balance they had as it should have been paid off. He told me my balance was -.Which was incorrect and then proceeded to tell me I was being charged interest. I told him I had no clue I was being charged interest and had no paper work from them stating otherwise. He then changed his story and said oh no I 'm sorry your not being charged interest. So then why was my balance -. It should be a $0.00. I called back on -/-/- and spoke to - - and she refused to let me speak, didnt not want my proof from my bank of my pay record showing I had paid it in full and said that they sent it back to Chase when I called concerned about my account on -/-/- and I needed to call Chase bank. So I called Chase They said that my account shows it was charged off in - and it was PAID IN FULL by me. So all this time I have been making extra payments. I was immediately told by chase bank to file a complaint with the FTC commission and to keep all my paperwork and correspondence, which I have.