Enhanced Recovery Company, LLC Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Enhanced Recovery Company, LLC Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Oklahoma

I had purchased something through -. About 2 months later i received an invoice from - -. I had no idea whoa they were. On the invoice it showed - purchases and late fees of almost $100.00. I contacted the company and spoke to rep. It took almost an hour for him to finally tell me that - was formerly - I had used them about a year earlier and had paid the statement. I was told that although I had thought that I was currently using -, somehow my charges were transferred -. I asked the rep if that were true, why had I not ever received an invoice. I told him if I check and I do owe the charges, I would pay them. However, we disputed the late fees. I told him I was not going to pay late fees since I had no responsiblity. We had a heated discussion and he said he would file a dispute. After that I started getting collection calls - or - a day, sometimes -. I contacted - - by email telling about the situation. Shortly after, I received an email back from the Attorney for - - saying the calls would stop. The calls continue to this date. I have my phone log since these calls started. I swear to you and I will show you each call, that there are at least a - calls, probably more. You know, I was in the service during - - when I had been - by people just for wearing my uniform. As a result of my term of duty I was awarded - Part of that includes -. I really do n't know how more of this I can take. PLEASE HELP ME. I have everything I have stated that I have and, you or any representative you may want to review any of this at any time to verify all this. Thank you so very much for any help you can provide. - - -

Enhanced Recovery Company, LLC customer in Oklahoma
Nov 09, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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