HSBC Credit card department,
Closing/Cancelling account New York
My HSBC business accounts were closed by the bank in 2013, so I personally and specifically asked them to close my personal accounts as well. Last month, I received a statement from them for an open credit card account. It had no billed amounts or balances but it showed the account still open. I 'm concerned that an open account with no activity might pose a security risk and I do not wish to take responsibility for that. Also, it could cause trouble for me if I choose to take a mortgage. Should they choose to close it, it could impact my credit at a time that I need it.
HSBC customer in New York
Nov 04, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://us.hsbc.com/ |
| Phone | (212) 525-5000 |
| marlon.young@us.hsbc.com | |
| Address | 452 5th Ave Fl 22 New York NY 10018 |
| HSBC | |
| HSBC |
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