Conventional fixed mortgage Loan servicing, payments, escrow account
JPMorgan Chase Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
I pay my mortgage to Chase via -. I accidently entered the wrong - - - - - - did not contact me, but my payment was returned to them due to the wrong address. Chase sent me a late payment and we ( - ) uncovered what happened. I immediately paid my - mortgage payment. Chase reported me to the credit bureau. I 've had my home for almost 20 years and have never been late. I 'm asking Chase to expunge this from my record based on my good-faith statement. They refuse. I think this is unfair, not consumer friendly, and a severe repercussions for a simply typing error. I have all the records on - and can provide to you at any time.
JPMorgan Chase customer in California
Nov 03, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| [email protected] | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
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