JPMorgan Chase Student Loan Complaint

JPMorgan Chase Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments New Jersey

I will continue filing complaints until Chase decides they are willing to help me and the - of other borrowers in financial distress and no way out. I have repeatedly asked chase for some type of modification to lower my loan payments - denied every single time by Chase. I desperately want to pay my loans, as well as my cosigner but we are in desperate need for some type of relief. -, when I spoke to them on the phone, informed me that I can only get a modification once every 12 months - this was not disclosed during the initial round of questioning when I first requested lower payments. What is happening here is completely and utterly wrong - I am begging Chase to make payments that are lower than the current payment. I am not understanding why a agreement can be made to allow me to continue to afford food and living expenses as well as paying my loan. Thank you for issuing a non certified student loan and being unwilling to help the borrower make payments to the loan. PLEASE ALLOW ME TO LOWER MY PAYMENT TO THE - THAT WAS AGREED UPON ORIGINALLY. PLEASE E-TEND THIS FOR 6 MONTHS THAT IS ALL I AM ASKING.