Wells Fargo Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Wells Fargo Bank account or service department,

Checking account Account opening, closing, or management Nevada

I opened an account with Wells Fargo only to retrieve cashers ' checks to move into my new place from - to - - -. I opened the account with $50.00. The personal banker - - on - - - - never read a disclosure or informed me that a hard inquiry on my credit was going to be pulled. I signed some electric pin pad that I assumed was just to sign for the checking account. - points were taken from my FICO score. Since opening the account, I have learned that I have a checking and savings account with a secure credit line, and there is a $6.00 fee per month that was never disclosed to me until my husband was put on the account. I NEVER asked for these services, I wanted a simple checking account to get cashiers ' checks from my main online bank that I do business with. This account was supposed to be mainly for my husband on the account, for when he moved here. I called - - - times to explain the situation, with no follow up. He stated he would talk with the branch manager. I called - other times and left messages with no result. All I want to do is close my account. All that should have been checked is check systems ; my credit should never have been pulled. I feel I was tricked and deceived.

Wells Fargo customer in Nevada
Nov 02, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016050100150200Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoAccount opening, closing, or management1.4%72.6%12.0%7.0%1.1%5.8%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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