Empowerment Ventures, LLC Prepaid Card Complaint

General purpose card Managing, opening, or closing account

Empowerment Ventures, LLC Prepaid card department,

General purpose card Managing, opening, or closing account New York

I have not been able to use my RUSH card for emergency situations sch as traveling to see my kids and also pay bills. I think it is flat wrong to be hung up on by service reps, and lied to at every turn. I need to get my money out of this system ASAP

Empowerment Ventures, LLC customer in New York
Oct 31, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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How Empowerment Ventures, LLC handles Managing, opening, or closing account complaints

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/201512/20151/20162/20163/20165/201611/20160255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCManaging, opening, or closing account3.7%0.7%95.6%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.6%53.7%16.6%8.9%20.0%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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