Ocwen Mortgage Complaint

Ocwen Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

I am in the process of refinancing my - and - Mortgage. I currently have both with Ocwen who bought the loans from - who bought it from GMAC. I had asked for help to lower payments on our loans a few years back due to the economy and salary restructuring from my job. I have been approved to get this new loan from a different lender, but Ocwen has informed me that I have what they call a Shared Appreciation amount tagged onto the payoff. I have asked for this to be removed as I explained my situation that this would help me and my family get reorganized and back on our feet, due to hardship with my wife health and medical expenses.


getting no where. My wife and I never agreed to a Shared Appreciation amount as we never signed an ok for it. We did sign for a modification on the existing loan a few years ago but this was not with Ocwen. after todays phone conversation with Ocwen I have gotten no where but an I 'm sorry we made a mistake. I am out a few thousand dollars, and a lot of time as I have been trying to resolve this since -/-/-. All I am asking is to pay off both the - and - mortgages and be free and clear form Ocwen.