Navy FCU Credit Card Complaint

Billing statement

Navy FCU Credit card department,

Billing statement Pennsylvania

Navy Federal refuses to give me statements for my account. They have taken away access to my account. I have no idea on purchases that were made on my account, because they are withholding statements. I am hereby refusing to pay now since they refuse to tell me anything about my account. I have supplied them with my identification like they requested before but still nothing. I am attaching identification again with this. If any negative activity appears on my credit report I will pursue legal action with the courts against Navy Federal.

Navy FCU customer in Pennsylvania
Oct 31, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
In progress

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