Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Unauthorized transactions/trans. issues

Empowerment Ventures, LLC Prepaid card department,

Payroll card Unauthorized transactions/trans. issues Arizona

I have not been able to access my account accept via phone, I tried to call the company to ask when my deposit this week would be available to my card and the line to card services disconnects every time Ive called. I am not able to monitor the account transactions by phone, the recording only provides the last - transactions and the online log in locked me out of my account even though I provided all the correct information. I would just like to know if Im going to get paid this week.

Empowerment Ventures, LLC customer in Arizona
Oct 28, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/201512/20152/20163/20164/20165/20166/20169/201610/20163/20170255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCUnauthorized transactions/trans. issues6.3%4.0%0.6%89.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnauthorized transactions/trans. issues0.3%3.2%0.1%25.0%48.3%23.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints